Duties/Responsibilities

• Check all engine/jet fluids upon arriving on vessel each morning, bring all equipment online, log all entries and report any problems to Captain.
• Assist with passenger boarding, safety orientation/demonstration, emergency response and crowd control.
• Complete routine engine room checks underway, making minor mechanical repairs and adjustments as necessary, and assisting crew members to ensure that passengers receive optimum tour quality and premium customer service.
• Assist Captain in wheelhouse with navigating and/or wildlife sighting as directed.
• Maintain vessel appearance, with regards to cleanliness and safety, in engine and jet rooms, in voids and on decks. Assist other crew with cabin, galley and heads.
• Under direction of Captain, complete all routine vessel maintenance on a daily basis. This will include, but not be limited to: cleaning, sanitation pumping, restocking and refueling.
• Assist Captain to perform required safety checks of all essential equipment on a weekly basis. Maintain current and accurate logs.
• Work with Port Engineer to complete all mandatory vessel maintenance on a monthly basis, including but not limited to oil/filter changes, zinc/belt replacement, etc.
• Identify problems, inform Port Engineer and assist in performing needed repairs.
• Perform other duties under supervision of Captain.

Qualifications/Experience

• Prefer experience on passenger carrying vessels.
• Mechanical aptitude, engine room experience preferred. Diesel mechanics or electrical/electronics background helpful.
• Must be able to work as a team with other crew to provide quality experience for customers, including answering questions and providing commentary.
• Must be able to lift and move objects of up to 50 lbs. as required.
• Must be drug free (pre-employment screening and enrollment in random drug testing program is Coast Guard required).
• Must be able to work varied shift hours, including weekends and holidays. Days off will be scheduled but must be willing to be flexible in meeting tour demand.
• Must be clean, well groomed, courteous, honest, and most important, reliable.
• Uniform shirts & jacket provided.

Pay

DOE. Limited Benefits. This is a seasonal full time position from mid April to October. Preference will be given to candidates who are available to work the entire season without interruption. An end of season bonus will be paid to employees who finish their contract in good standing

Duties/Responsibilities

• Develop tour narrative plan with duty captain for each voyage, factoring time constraints, weather, recent sightings, tide, season, etc.
• Direct passengers boarding and disembarking, and during an emergency. Conduct safety and emergency orientation.
• Work with Guest Services crew members to provide commentary and personal interaction/service with up to 150 passengers on tour.
• Assist Guest Services crew members in the galley as needed. Including, but not limited to, distribution of snacks and food items as well as beverages. Employees 21+ are required to obtain TAPS certification to serve alcohol.
• Vessel duties include line handing, assist with docking / undocking of the vessel and mooring with cruise ships as requested by vessel captain.
• Assist other crew in maintaining vessel appearance, cleanliness, sanitation, and safety.
• Perform other duties under supervision of Captain.

Qualifications/Experience

• Prior experience working on passenger carrying vessels preferred.
• Certifications required prior to first day of employment include CPR / FA certification, and Alaska Food Handlers card. Employees 21+ must obtain TAPS certification to serve alcohol.
• Public speaking experience very helpful. Must be able to effectively communicate with up to 150 passengers on a P.A. system.
• Biology and/or natural resource background helpful. Must be able to learn and retain pertinent background material provided on board, for presentation to passengers.
• Must be able to work as a team with other crew to present coordinated narration and a quality experience for customers.
• Must be able to lift and move objects of up to 50 lbs. as required.
• Must be able to stand for extended periods of time.
• Must be drug free (pre-employment screening and enrollment in random drug testing program is Coast Guard required).
• Must be able to work varied shift hours, including weekends and holidays. Days off will be scheduled but must be willing to be flexible in meeting tour demand.
• Must be clean, well groomed, courteous, honest, and most important, reliable.
• Uniform jackets and hats are provided.

Pay

DOE. Limited Benefits. This is a seasonal full-time position from mid-April to October. Preference will be given to candidates who are available to work through the end of the season without interruption. An end of season bonus will be paid to employees who complete their contract in good standing.

Duties/Responsibilities

• Present a professional and friendly attitude while on duty.
• Direct and assist passenger movement on and about the vessel.
• Participate in passenger safety orientation and maintain safe conditions underway.
• Help operate galley, bar and commissary, including preparation & distribution of snacks, sales, stocking, inventory order lists and related paperwork.
• Routine maintenance including, but not limited to: cleaning, sanitation, restocking consumables in cabin area and heads; making note of needed equipment repairs.
• Enhance the cruise experience for passengers, including answering questions and helping passengers with specific problems/requests.
• Other duties, as needed.

Qualifications/Experience

• Previous retail experience preferred.
• Previous experience on passenger carrying vessels preferred
• Must be able to make change, keep records and maintain a professional, friendly attitude toward customers.
• Certifications required prior to first day of employment include CPR / FA certification, and Alaska Food Handlers card. Employees 21+ must obtain TAPS certification to serve alcohol.
• Public speaking experience very helpful. Must be able to effectively communicate with up to 150 passengers on a p.a. system.
• Must be able to work as a team with other employees to present coordinated narration and provide a quality experience for customers.
• Must be able to lift and move objects of up to 50 lbs, maybe required.
• Must be able to stand for extended periods of time.
• Must be drug free (pre-employment screening and enrollment in random drug testing program is required).
• Must be able to work varied shift hours, including weekends and holidays. Days off will be scheduled but must be willing to be flexible in meeting tour demand.
• Must be clean, well groomed, courteous, honest, and most important, reliable.
• Uniform jackets and hats are provided.

Pay

DOE. Limited Benefits. This is a seasonal full-time position from mid-April to October. Preference will be given to candidates who are available to work the entire season without interruption. An end of season bonus will be paid to employees who complete their contract in good standing.

Duties/Responsibilities

• Coordinate independent visitor tour sales including:~Answer office toll-free information line & respond to inquiries.~Process advance ticket sales and create periodic sales reports for submission to A/R.~Distribute passenger manifest lists for boat crews. Coordinate ticket sales for local vendor contacts.
• Tracks A/P receipts, creating periodic reports for main office in Sitka.
• Assist with documentation of new employees and creating pre-season employment training programs and support materials.
• Maintain confidential and sensitive files.
• Promptly answer all incoming calls with proper telephone etiquette; must sound professional, credible, pleasant and sincere.
• Ensure office equipment is in working order; trouble shoot equipment problems & schedule service calls for equipment, as needed. Maintain office supplies for division and process daily mail needs.
• Maintain organized general office files and office work area. Assist all staff to maintain a clean, organized office.
• Assist with special events and staff events.
• Provide clerical support to managers as needed. Assist with dockside tour dispatch as needed.
• Maintain a positive work environment for employees.
• Project professional and polished image. All crew members are required to purchase and wear uniform clothing pieces.

Qualifications/Experience

• Previous office or customer service experience a must; and previous experience in the visitor industry and/or a related industry preferred.
• Must have excellent Microsoft Word, Excel, & Outlook skills.
• Bookkeeping experience preferred.
• Job requires a strong multi-tasker with highly developed communication & organizational skills. Must have the ability to work independently, and in a team-oriented environment.
• Must be able to handle extremely confidential & sensitive information.
• Must be available to work entire season without interruption and be available to attend the 40 hour pre-season training program.
• Must be able to be present at the assigned work area for the duration of your shift.
• Must have a valid driver’s license with an acceptable driving record.
• Must be drug free (Coast Guard pre-employment and random drug testing is required).

Pay

Dependent on experience and skill level. Limited benefits. Preference will be given to candidates who commit to working through the end of the season without interruption. An end of season bonus will be paid to employees who complete their contract in good standing.

Qualifications/Experience

• Must possess current Drivers’ license and have record with no recent violations.
• Applicant should be able to pick up at least 50 pounds in line of duties.
• Be comfortable working around diesel engines.
• Posses some experience with mechanic’s tools.
• Must be self-motivated and be able to work unsupervised.
• Must be able to work varied shifts, some weekends and some holidays.
• Must be drug free (pre-employment screening and enrollment in random drug testing program is Coast Guard required).
• Must be able to work from mid April to the end of September with little or no interruption.

Responsibilities

• Perform engine oil changes on a fleet of four tour vessels.
• Be able to work unsupervised.
• Work safely in a fast-paced environment.
• Be able to communicate effectively with a small team of fellow employees.
• Assist in monitoring of maintenance inventory (i.e. lube oil, filters, tools, etc.).
• Communicate problems to Port Engineer.
• Keep dock and shop areas clean, safe and free from hazards to maintain a safe working environment.
• Be flexible in prioritizing daily work activities.
• Maintain personal appearance as per the employee manual.
• Other duties as assigned.

Pay

DOE. Limited Benefits. This is a seasonal full time position from mid April to October. Preference will be given to candidates who are available to work the entire season without interruption. An end of season bonus will be paid to employees who complete their contract in good standing.

Essential Duties & Responsibilities

• Work closely with the Supply Coordinator to ensure tours have needed supplies.
• Maintain clean and orderly on site and remote storage areas.

Act in a professional and pleasant manner in executing responsibilities as a liaison with boat crews.

• Follow procedures to efficiently distribute products to various vessels in fleet.
• Oversee the cleaning of all vessel laundry (cloths, towels, window diapers, and rags.
• Notify Supply Coordinator of low stock items.
• Other duties as assigned.
• Fill in as guest service as needed.
• Fill in as Dock rep as needed.

Required Skills & Education

• Previous experience with inventory and purchasing preferred.
• Preferred experience in transportation or tourism industry.
• Exceptional communication and organization skills
• Proficiency in Microsoft Excel, Word, and Outlook
• Preferred basic accounting skills
• Must have the ability to multi-task and remain flexible in a demanding and fast-paced environment
• Must have the ability to work independently, and in a team-oriented environment
• Must be able to lift and move objects of up to 50 pounds, or as required.
• Must be able to work the entire season without interruption
• Must have a valid driver’s license
• Must acquire a food handler card
• Must acquire a Taps / Tips card
• Must be able to pass a pre-employment drug screening, and participate in the random drug testing pool

Pay

DOE.  Limited Benefits.  This is a seasonal full-time position from mid-April to October.  Preference will be given to candidates who are available to work the entire season without interruption. An end of season bonus will be paid to employees who complete their contract in good standing.   

Duties/Responsibilities

• Meet all tour buses and Allen Marine tour vessels, escort passengers through facility and conduct narrated tour of site.
• Develop tour narrative as directed by supervisor with emphasis on cultural details of life during this former period and with respect for historic accuracy.
• Work with other guides on site to facilitate group flow and maintain tour timing as move through different buildings and different exhibits.
• Train to demonstrate machinery on the only half-pound can reform line still in existence.
• Assist other guides to maintain parking lot, grounds, bathrooms and buildings in a clean and orderly manner on a daily basis.
• Must be conscious of and provide for the safety and comfort of guests at all times.
• Must wear comfortable period attire provided by company and project professional and confident image.
• Must be willing to perform other onsite duties as specified by supervisor.

Qualifications/Experience

• Public speaking experience required, dramatic experience helpful.
• Biology, natural resource and/or history background preferred. Must be able to learn and retain pertinent background material provided for presentation to guests.
• Must have strong communication skills and ability to project voice in cavernous buildings.
• Must be able to lift and move objects of up to 50 lbs. as required.
• Must be drug free (pre-employment and random drug testing is Coast Guard required).
• Must be punctual and flexible to work varied shift hours, including weekends and holidays.
• Must have ability to work independently while performing in a fast paced team-oriented environment.
• Must be clean, well groomed, courteous, honest, and most important, reliable.

Pay

Dependant on experience and skill level. Limited benefits. This is a season full time position. Preference will be given to candidates who are available to work the entire season without interruption. An end of season bonus will be paid to employees who complete their contract in good standing.

Duties/Responsibilities

• Must present a professional and friendly attitude at all times on duty, and be able to answer an infinite variety of questions about Allen Marine Tours, Ketchikan and Southeast Alaska.
• Company liaison to shore excursion staff, assisting with sales and logistics. This includes working with bus companies and ship staffs to insure passengers’ special needs are met.
• Direct and assist passenger movement between cruise ship and tour embarkation.
• Collect tickets/vouchers as passengers board vessels and motor coaches.
• Effectively communicate with other Allen Marine employees via company radios.
• Conduct settlement transactions with cruise line representatives.
• Assist with distribution of promotional tour materials.
• Maintain periodic reports of passenger counts and daily sales.
• Other duties as needed, or assigned by Sales & Service Manager.

Qualifications/Experience

• Prefer experience in the tourism/visitor industry or customer service.
• Must present a professional & friendly attitude at all times (no matter how cold, wet & tired you get)
• Must be able to stand for long periods of time and walk up to 3 miles per day.
• Must be clean, well groomed, courteous, honest, and most important, reliable.
• Must feel comfortable approaching and speaking to people you don’t know.
• Must be able to complete tasks with minimal supervision & have excellent math skills. Must be able to work as a team with other employees.
• Must be able to work varied shift hours, including weekends and holidays.
• Must be drug free (drug test required - company policy).
• Project professional and polished image. All crew members are required to purchase and wear uniform clothing pieces.

Pay

DOE. This position is seasonal full time. Preference is given to candidates who are available to work the entire season without interruption. A bonus will be paid to employees who complete their contract in good standing.