Duties/Responsibilities

• Check all engine/jet fluids upon arriving on vessel each morning, bring all equipment online, log all entries and report any problems to Captain.
• Assist with passenger boarding, safety orientation/demonstration, emergency response and crowd control.
• Complete routine engine room checks underway, making minor mechanical repairs and adjustments as necessary, and assisting crew members to ensure that passengers receive optimum tour quality and premium customer service.
• Assist Captain in wheelhouse with navigating and/or wildlife sighting as directed.
• Maintain vessel appearance, with regards to cleanliness and safety, in engine and jet rooms, in voids and on decks. Assist other crew with cabin, galley and heads.
• Under direction of Captain, complete all routine vessel maintenance on a daily basis. This will include, but not be limited to: cleaning, sanitation pumping, restocking and refueling.
• Assist Captain to perform required safety checks of all essential equipment on a weekly basis. Maintain current and accurate logs.
• Work with Port Engineer to complete all mandatory vessel maintenance on a monthly basis, including but not limited to oil/filter changes, zinc/belt replacement, etc.
• Identify problems, inform Port Engineer and assist in performing needed repairs.
• Perform other duties under supervision of Captain.

Qualifications/Experience

• Prefer experience on passenger carrying vessels.
• Mechanical aptitude, engine room experience preferred. Diesel
  mechanics or electrical/electronics background helpful.
• Must be able to work as a team with other crew to provide quality experience for customers, including answering questions and providing commentary.
• Must be able to lift and move objects of up to 50 lbs. as required.
• Must be drug free (pre-employment screening and enrollment
  in random drug testing program is Coast Guard required).
• Must be able to work varied shift hours, including weekends and holidays. Days off will be scheduled but must be willing to be flexible in meeting tour demand.
• Must be clean, well groomed, courteous, honest, and most important, reliable.
• Uniform jackets and hats are provided.

Pay

DOE. Limited Benefits. This is a seasonal full time position from mid-April to October. Preference will be given to candidates who are available to work the entire season without interruption. An end of season bonus will be paid to employees who finish their contract in good standing.

Duties/Responsibilities

• Develop tour narrative plan with duty captain for each voyage, factoring time constraints, weather, recent sightings, tide, season, etc.
• Direct passengers boarding and disembarking, and during an emergency. Conduct safety and emergency orientation.
• Work with Passenger Service crew members to provide commentary and personal interaction/service with up to 140 passengers on tour.
• Assist other crew in maintaining vessel appearance, cleanliness, sanitation, and safety.
• Perform other duties under supervision of Captain.

Qualifications/Experience

• Prefer experience on passenger carrying vessels.
• Public speaking experience very helpful. Must be able to effectively communicate with up to 140 passengers on a P.A. system.
• Biology and/or natural resource background helpful. Must be able to learn and retain pertinent background material provided on board, for presentation to passengers.
• Must be able to work as a team with other crew to present coordinated narration and a quality experience for customers.
• Must be able to lift and move objects of up to 50 lbs. as required.
• Must be drug free (pre-employment screening and enrollment in random drug testing program is Coast Guard required).
• Must be able to work varied shift hours, including weekends and holidays. Days off will be scheduled but must be willing to be flexible in meeting tour demand.
• Must be clean, well groomed, courteous, honest, and most important, reliable.
• Uniform jackets and hats are provided.

Pay

$16 / hour + tips DOE. This is a seasonal full-time position from mid-April to October. Preference will be given to candidates who are available to work through the end of the season without interruption. An end of season bonus will be paid to employees who complete their contract in good standing.

Duties/Responsibilities

• Present a professional and friendly attitude while on duty.
• Direct and assist passenger movement on and about the vessel.
• Participate in passenger safety orientation and maintain safe conditions underway.
• Help operate galley, bar and commissary, including preparation & distribution of snacks, sales, stocking, inventory order lists and related paperwork.
• Routine maintenance including, but not limited to: cleaning, sanitation, restocking consumables in cabin area and heads; making note of needed equipment repairs.
• Enhance the cruise experience for passengers, including answering questions and helping passengers with specific problems/requests.
• Other duties, as needed.

Qualifications/Experience

• Previous retail experience preferred.
• Previous experience on passenger carrying vessels preferred
• Must be able to make change, keep records and maintain a professional, friendly attitude toward customers.
• Certifications required prior to first day of employment include CPR / FA certification, and Alaska Food Handlers card. Employees 21+ must obtain TAPS certification to serve alcohol.
• Public speaking experience very helpful. Must be able to effectively communicate with up to 150 passengers on a p.a. system.
• Must be able to work as a team with other employees to present coordinated narration and provide a quality experience for customers.
• Must be able to lift and move objects of up to 50 lbs, maybe required.
• Must be able to stand for extended periods of time.
• Must be drug free (pre-employment screening and enrollment in random drug testing program is required).
• Must be able to work varied shift hours, including weekends and holidays. Days off will be scheduled but must be willing to be flexible in meeting tour demand.
• Must be clean, well groomed, courteous, honest, and most important, reliable.
• Uniform jackets and hats are provided.

Pay

DOE. Limited Benefits. This is a seasonal full time position from mid-April to October. Preference will be given to candidates who are available to work the entire season without interruption. An end of season bonus will be paid to employees who complete their contract in good standing.

Duties/Responsibilities

• Oversee training, scheduling and supervision of entire staff including kitchen/bar and gift shop crew; leads for site, grounds and touch tank.
• Monitor quality and efficiency of tour operation and review crew performance on weekly basis; report audits to corporate.
• Conduct daily pre-service and post service meetings with crew; maintain morale and execute company programs of progressive discipline and problem resolution.
• Document all personnel issues and route copies to corporate human resource team in Sitka.
• Advise and monitor boat crews when arrive with guests to delegate specific duties while on site at lodge.
• Order and manage all provisions and inventory for lodge; arrange for daily transport along with lodge crew from Auke Bay facility to Colt Island location by vessel.
• Conduct regular inventory of all storage areas both on/off site to insure adequate supplies of perishable and non-perishable foods; keep areas clean and orderly.
• Oversee maintenance of all on site equipment including but not limited to propane refrigerators, stoves, grills etc; along with docks and grounds.
• Keep all permits and certificates current.
• Work closely with Retail Manager to organize space and merchandise all locally made products in lodge gift shop.
• Maintain a constructive relationship with Administrative Coordinator regarding point of sale electronic devices, retail sales and daily reconciliations.
• Interact professionally with entire shore management team, vessel crew members, and various vendors.
• Prioritize, identify and coordinate projects to be completed during the winter months. Prepare work orders and provide updates/reports to corporate.
• Provide assistance to crew to enhance guest experience including performing excellent service recovery when necessary.
• Seek and initiate methods to improve Allen Marine’s profitability at this venue.
• Other duties as needed.

Qualifications/Experience

• Minimum two years’ management experience in restaurant, tourism or hospitality industry
• Maintain current TAPS, Alaska Food Handlers and CPR/FA certifications.
• Computer literate with Excel & Microsoft Word.
• Ability to work unsupervised while demonstrating leadership skills in a team environment.
• Excellent communication skills and a team-player attitude.
• Ability to anticipate operational needs and provide timely solutions.
• Present a professional and friendly attitude to guests and crew at all times.
• Valid driver’s license and a clean driving record.
• Must be drug free (pre-employment screening and enrollment in random drug testing program is company policy).
• Must be able to lift and move objects up to 50 pounds.
• Must be able to work varied and long hours including weekends/holidays; be flexible in meeting tour times and tour demands.
• Must be honest, courteous and reliable and maintain clean, well-groomed appearance.

Pay
$22 / hour DOE. This is a seasonal position operating from mid-April to mid-October. Competitive end of season bonus once contract is complete in good standing.

Duties/Responsibilities

• Present a professional and friendly attitude at all times on duty.
• Move inventory, food, supplies and garbage from Auke Bay storage area to Orca Point Lodge.
• Receive, price, organize and display retail and alcohol inventory.
• Prepare and set out food samples.
• Prepare coffee, lemonade, tea and crab cocktails for guests.
• Ring up retail and alcohol sales.
• Prepare daily cash reconciliation, retail sales and alcohol sales reports.
• Be in continual compliance with food health and safety regulations and guidelines.
• Assist other crew in areas such as food prep, bar, retail and maintaining lodge appearance, cleanliness, sanitation, and safety.
• Enhance experience for guests by answering questions and assisting guests with specific problems/requests.
• Perform other duties as assigned under the supervision of Manager.

Qualifications/Experience

• Must be 21 years of age to sell / serve alcohol.
• Prefer experience in food service, bartending and/or retail.
• Public speaking experience helpful.
• Must be able to maintain a professional attitude toward guests and coworkers.
• Must be able to greet and interact with guests in a friendly and personable manner.
• Must be able to work as a team with other crew to provide a quality experience for guests.
• Must have current certifications for Alaska Training for Alcohol Professionals (TAP), Alaska Food Handlers and CPR/First Aid.
• Must be able to lift and move objects of up to 50 lbs. as required.
• Must be drug free (pre-employment screening and enrollment in random drug testing program is Coast Guard required).
• Must be able to work long and varied shift hours, including weekends, holidays and rotating days off. Must be flexible in meeting the schedule of tour demands.
• Must be clean, well groomed, courteous, honest, punctual and most important, reliable.
• Uniform jackets and hats are provided.

Pay

DOE. Limited benefits. This is a full-time seasonal position from mid-April to October. Preference will be given to candidates who can work the entire season without interruption. A bonus will be paid to employees who complete their contract in good standing.

Duties/Responsibilities

• Present a professional and friendly attitude at all times on duty.
• Move inventory, supplies and garbage from Auke Bay storage area to Orca Point Lodge.
• Thaw, prepare and grill salmon, chicken, prime rib and king crab.
• Rotate food inventory, check food storage temperatures and prepare inventory lists for the following day.
• Clean and sanitize grill and food storage areas.
• Be in continual compliance with food health and safety regulations and guidelines.
• Assist other crew in areas such as food prep, bar, retail, lodge service and maintaining lodge appearance, cleanliness, sanitation, and safety.
• Enhance experience for guests by answering questions and assisting guests with specific problems/requests.
• Perform other duties as assigned under the supervision of Manager.

Qualifications/Experience

• Must be at least 18 years of age.
• Prefer experience in food service.
• Public speaking experience helpful.
• Must be able and willing to prepare recipes precisely as directed.
• Must be able and willing to prepare the same exact menu, with consistent quality and precision, day in and day out for each tour.
• Must be able to maintain a professional attitude toward guests and coworkers.
• Must be able to greet and interact with guests in a friendly and personable manner.
• Must be able to work as a team with other crew to provide a quality experience for guests.
• Must have current certifications for Alaska Training for Alcohol Professionals (TAP), Alaska Food Handlers and CPR/First Aid.
• Must be able to lift and move objects of up to 50 lbs. as required.
• Must be drug free (pre-employment screening and enrollment in random drug testing program is Coast Guard required).
• Must be able to work long and varied shift hours, including weekends, holidays and rotating days off. Must be flexible in meeting tour demands.
• Must be clean, well groomed, courteous, honest, punctual and most important, reliable.
• Uniform jackets and hats are provided.

Pay

DOE. Limited benefits. This is a full-time seasonal position from mid-April to October. Preference will be given to candidates who can work the entire season without interruption. A bonus will be paid to employees who complete their contract in good standing.

Duties/Responsibilities

• Present a professional and friendly attitude at all times on duty.
• Move inventory, food, supplies and garbage from Auke Bay storage area to Orca Point Lodge.
• Rotate food inventory, check food storage temperatures and prepare inventory lists for the following day.
• Prepare and cook appetizers, side dishes, samples and desserts for guests.
• Clean and sanitize kitchen, dishes and food storage areas.
• Be in continual compliance with food health and safety regulations and guidelines.
• Assist other crew in areas such as bar, retail, lodge service and maintaining lodge appearance, cleanliness, sanitation, and safety.
• Enhance experience for guests by answering questions and assisting guests with specific problems/requests.
• Perform other duties as assigned under the supervision of Manager.

Qualifications/Experience

• Must be at least 18 years of age.
• Prefer experience in food service.
• Must be able and willing to prepare recipes precisely as directed.
• Must be able and willing to prepare the same exact menu, with consistent quality and precision, day in and day out for each tour.
• Must be able to maintain a professional attitude toward guests and coworkers.
• Must be able to greet and interact with guests in a friendly and personable manner.
• Must be able to work as a team with other crew to provide a quality experience for guests.
• Must have current certifications for Alaska Training for Alcohol Professionals (TAP), Alaska Food Handlers and CPR/First Aid.
• Must be able to lift and move objects of up to 50 lbs. as required.
• Must be drug free (pre-employment screening and enrollment in random drug testing program is Coast Guard required).
• Must be able to work long and varied shift hours, including weekends, holidays and rotating days off. Must be flexible in meeting tour demands.
• Must be clean, well groomed, courteous, honest, punctual and most important, reliable.
• Uniform jackets and hats are provided.

Pay

DOE. Limited benefits. This is a full-time seasonal position from mid-April to October. Preference will be given to candidates who can work the entire season without interruption. A bonus will be paid to employees who complete their contract in good standing.

Qualifications & Experience

• Availability to work entire season without interruption and be available to attend the 40-hour pre-season training program is preferred.
• Previous office or customer service experience a must; and previous experience in the visitor industry and/or a related industry preferred.
• Must be able to demonstrate accurate and efficient computer skills in Microsoft Word, Excel, and Outlook
• Bookkeeping and money counting experience is a plus.
• Job requires a strong multi-tasker with highly developed communication & organizational skills.
• Must be able to maintain a positive attitude in a high stress & fast paced work environment.
• Must have the ability to work independently & in a team-oriented environment.
• Must be able to be present at the assigned work area for the duration of your shift.
• Minimum 2 years U.S. driving experience with a current valid driver’s license and acceptable driving record.
• Must be willing to drive a 10-12 passenger shuttle van to run errands and periodically drive guests from downtown Juneau to our dock in Auke Bay.
• Must be able to lift and move objects up to 50lbs. as required.
• Must be drug free (Coast Guard pre-employment and random drug testing is required).
• Repetitive - Minimum 2 years U.S. driving experience with a current valid driver’s license.

Duties & Responsibilities

• Reset 15-20 boat tills and run deposits to bank daily.
• Create and maintain daily sales reports for submission to A/R.
• Assist with Clover (POS) training/support for company retail program
• Answer all email inquiries professionally and with accurate grammar.
• Answer office toll-free information line with proper telephone etiquette; must sound professional, credible, pleasant, and sincere.
• Assist with documentation of new employees.
• Assist with expense reports as requested
• Create pre-season employment training and support materials.
• Provide additional support to reservation team by answering phones and assisting with guest shuttles when needed.
• Maintain confidential and sensitive files.
• Ensure office equipment is in working order. Trouble shoot equipment problems and schedule service calls for equipment, as needed.
• Follow current office filing system and maintain a clean, organized office.
• Provide clerical support to managers as needed.
• Periodically running various errands such as going to the post office, and refilling gas tanks.
• Assist in the daily responsibility of maintaining and cleaning the office and shuttle vehicles.
• Maintain a positive work environment for employees.
• Project professional and polished image. All crew members are required to purchase and wear uniform clothing pieces.

Pay
Dependent on experience and skill level. Limited benefits. Preference will be given to candidates who commit to working through the end of the season without interruption. An end of season bonus will be paid to employees who complete their contract in good standing.

Qualifications & Experience

• Availability to work entire season without interruption and be available to attend the 40-hour pre-season training program is preferred.
• Previous office or customer service experience a must; and previous experience in the visitor industry and/or a related industry preferred.
• Must be able to demonstrate accurate and efficient computer skills in Microsoft Word, Excel, and Outlook.
• Job requires a strong multi-tasker with highly developed communication & organizational skills.
• Must be able to maintain a positive attitude in a high stress & fast paced work environment.
• Must have the ability to work independently & in a team-oriented environment.
• Must be able to be present at the assigned work area for the duration of your shift.
• Minimum 2 years U.S. driving experience with a current valid driver’s license and acceptable driving record.
• Must be willing and able to drive a 10-15 passenger vehicle to drive guests from downtown Juneau to our dock in Auke Bay and run daily office errands.
• Must be able to lift and move objects up to 50lbs. as required.
• Must be drug free (Coast Guard pre-employment and random drug testing is required).

Duties & Responsibilities

• Answer office toll-free information line with proper telephone etiquette; must sound professional, credible, pleasant, and sincere.
• Answer all email inquiries professionally and with accurate grammar.
• Help process all independent tour sales.
• Assist with documentation of new employees and uniform distribution.
• Create pre-season employment training and support materials.
• Maintain confidential and sensitive files.
• Ensure office equipment is in working order. Trouble shoot equipment problems and schedule service calls for equipment, as needed.
• Follow current office filing system and maintain a clean, organized office.
• Provide clerical support to managers as needed.
• Answer guest’s questions about Southeast Alaska, and Allen Marine Tours. Knowledge of Juneau is preferred but not required.
• Safely and responsibly drive company van to and from location.
• Provide guests with an entertaining and informative narrative before and after their tour.
• Periodically running various errands such as going to the post office, bank, and refilling gas tanks.
• All team members share the daily responsibility of maintaining and cleaning the office and shuttle vehicles.
• Maintain a positive work environment for employees.
• Project professional and polished image. All crew members are required to purchase and wear uniform clothing pieces.
• Other duties as assigned.

Pay
Dependent on experience and skill level. Limited benefits. Preference will be given to candidates who commit to working through the end of the season without interruption. An end of season bonus will be paid to employees who complete their contract in good standing.

Duties/Responsibilities

• Work closely with the Supply Coordinator to ensure tours have needed supplies.
• Maintain clean and orderly on site and remote storage areas.
• Act in a professional and pleasant manner in executing responsibilities as a liaison with boat crews.
• Follow procedures to efficiently distribute products to various vessels in fleet.
• Oversee the cleaning of all vessel laundry (cloths, towels, window diapers, and rags.
• Notify Supply Coordinator of low stock items.
• Other duties as assigned.
• Fill in as guest service as needed.
• Fill in as Dock rep as needed.

Skills/Education

• Previous experience with inventory and purchasing preferred.
• Preferred experience in transportation or tourism industry.
• Exceptional communication and organization skills
• Proficiency in Microsoft Excel, Word, and Outlook
• Preferred basic accounting skills
• Must have the ability to multi-task and remain flexible in a demanding and fast-paced environment
• Must have the ability to work independently, and in a team-oriented environment
• Must be able to lift and move objects of up to 50 pounds, or as required.
• Must be able to work the entire season without interruption
• Must have a valid driver’s license
• Must acquire a food handler card
• Must acquire a Taps / Tips card
• Must be able to pass a pre-employment drug screening, and participate in the random drug testing pool

Pay
$16 / hour DOE.   This is a seasonal full-time position from mid-April to October.  Preference will be given to candidates who are available to work the entire season without interruption. An end of season bonus will be paid to employees who complete their contract in good standing. 

Duties/Responsibilities

• Work according to the core values of True Alaskan Hospitality as defined in our Mission Statement: Immerse each guest in personable and unsurpassed level of service we call True Alaskan Hospitality.
• Maintain cleanliness within the facility according to the Department of Environmental Conservation in the state of Alaska.
• Manage a team of 6-8 individuals, writing schedules, establishing proper job specifications and creating work standards.
• Ability to work quickly on their feet, flexible in hours and schedule, and able to perform exceptional guest service when necessary.
• Present a professional and friendly attitude at all times on duty, when interacting with team members and guests.
• Manage the rotation of food inventory, supplies, and other miscellaneous goods in a first in first out manner.
• Execute the appropriate conversations with team members if encountering any obstacles.
• Prepare and cook catering menu to exact specifications while assisting with the distribution of catering trays and displays on vessels. Manage the team and ensure their abilities to follow the catering menu as it is written.
• Work in a fast-paced manner to prepare all vessels for their catering tours within 30 minutes or less. Assist with team to ensure this process is smooth and efficient.
• Must be creative in designing food and beverage setups and displays.
• Inspects and tastes prepared foods to maintain quality standards and sanitation regulations.
• Maintains all catering equipment and food inventory related to catering.
• Understands and works within food and beverage department budgetary guidelines for labor, food and beverage costs
• Perform other duties as assigned.

Qualifications/Experience

• Successful completion of Alaskan Food Worker Training and Certification.
• Successful completion of the Certified Food Protection Manager Certification.
• 2-3 years of experience in the culinary/catering or restaurant industry.
• Communication skills requires the ability to represent the company in public appearances.
• Ability to train others on work tasks and other job responsibilities.
• Delegate responsibilities when necessary.
• Organized, even-tempered, multi-task oriented, ability to think quick and fair minded.
• Proven team player and have a positive Can-Do attitude.

Pay

DOE. Limited Benefits. This is a seasonal full-time position from mid-February to October. Preference will be given to candidates who are available to work through the end of the season without interruption. An end of season bonus will be paid to employees who complete their contract in good standing.

Qualifications

• Able to follow recipes and instructions in the preparation of our Alaskan food
• Adhere to all DEC food safety guidelines to ensure the safety of our Crew and our Guests
• Professional and friendly attitude toward all Crew members and our Guests
• Ability to lift at least 50 pounds
• Secure an Alaska Food Workers Card (apply online)

Duties and Responsibilities

• Follow our unique set of core values, what we call True Alaskan Hospitality and as defined in our Mission Statement
• Accurately follow all instructions in food preparation and food safety guidelines
• Rotate all food products in a first in, first out format.
• Clean and sanitize your work area and assist in keeping facility clean & sanitized.
• Perform work at a steady pace and follow all procedures as directed.
• Learn to prepare food creations in an attractive and efficient standard.
• Perform all other duties as assigned and as directed.
• All employees are subject to drug testing with probable cause.
• Well groomed, in uniform and appropriate head cover
• Work hard and have fun.

Responsibilities, while on tour and aboard a vessel

• Catering representative will join the dinner excursion and will focus specifically on the catering event; presentation of our unique food items and maintaining the banquet table.
• Well versed and prepared to answer all questions regarding our menu; their recipes and any other questions/concerns our guests may have
• Keep the banquet table replenished in a timely manner
• Keep the floor clear of dropped food and table clean & redressed as needed
• Warm thank you to each guest for visiting Alaska and choosing Allen Marine as they disembark
• Assist crew in dismantling banquet table bringing supplies/utensils back to the facility
• Writing a brief but informative report on the quality of our Alaska Culinary Experience event

Pay

$13 / hour. Limited Benefits. This is a seasonal full-time position from mid-April to October. Preference will be given to candidates who are available to work through the end of the season without interruption. An end of season bonus will be paid to employees who complete their contract in good standing.

Duties/Responsibilities

• Performs major and specialized mechanical overhaul and repair work on gasoline and marine diesel engines, outboard motors, and related marine equipment and systems using schematic charts and technical manuals.
• Establishes and maintains a preventive maintenance program for marine engines and related marine engine equipment.
• Tests marine engines and equipment to determine need for repairs or adjustments.
• Repairs and maintains hydraulic equipment and valves.
• Operates hand and power tools associated with marine engine and equipment repair.
• Assists in fabrication of equipment.
• Recommends the purchasing of parts and supplies.
• Writes specifications for and recommends purchase of marine equipment.

Qualifications/Experience

• Possess a minimum of two years of direct diesel mechanic experience
• Direct experience with marine diesel engines is preferred
• Fabrication and welding experience are preferred
• Must pay strong attention to detail
• Must demonstrate a safety mindset
• Must demonstrate analytical and problem solving aptitude
• They additionally should have solid manual dexterity, have good hand-eye coordination and be physically fit.
• Self-directed, organized and able to train new mechanics as well
• Solid written, verbal and interpersonal communication skills.

Pay

$26 / hour. DOE. This is full time and benefited position. Benefits include vacation, sick, and personal leave; medical benefits and 401(k).

Essential Duties & Responsibilities
Work according to the Core Values as defined in our Mission Statement: “Immerse each guest in a personable and unsurpassed level of service we call “True Alaskan Hospitality”.

• Coordinates the room assignments and serves as the primary point of contact for employees in housing
• Maintains accurate record keeping and ensures payment, deposits are accounted for with payroll.
• Identifies new housing opportunities, manages leases and acts as primary liaison with landlords.
• Manages check in/out of all employees in housing and coordinates with management of arrival/end dates.
• Ensure housing is ready for occupancy and prepare rooms as required.
• Performs routine inspections to ensure the cleanliness and safety of rooms.
• Ensures housing has sufficient resources and supplies as needed.
• Coordinates employee activities and events.
• Drives employees to offsite events, and appointments as needed.
• Resolves housing concerns with employees and managers.
• Supports remote locations with their housing needs.

Minimum Qualifications

• Previous HR/Housing experience with preference in seasonal work environments
• Must pass a pre-employment background check and have a Valid Drivers License.
• Minimum age of 18 years is required to reside in company housing, where available.
• Dedicated to delivering excellent customer service to all guests, coworkers, and vendors.
• Dedicated commitment to a diverse, equitable, and inclusive work environment.
• Must be eligible to work in the United States.

Physical Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Work is performed in an office environment and requires the ability to operate standard office equipment and keyboards. Occasional employee events that require leading groups on varying levels activity/exertion. of Must have the ability to walk short distances, and/or drive a vehicle to deliver and pick up materials. 

Duties/Responsibilities

• Devise and implement creative procedures that enable safe and efficient operation of a high-volume whale watching tour company on a facility where space is at an ever-increasing premium.
• Function as communication liaison between many key positions within AMT.
• Monitor on site traffic and activity in accordance with Maritime Security procedures.
• Act as point of contact for Motorcoach companies as well as for caterers and other tour operators.
• Act as sole point of contact for all complimentary, community outreach, and charity generated passengers.
• Develop knowledge of standard radio and telephone communications equipment along with standard broadcasting procedures and rules, and skill in operation of VHF and UHF radio equipment.
• Develop operating knowledge of FCC laws, regulations, procedures and practices applicable to basic radio-telephone operation.
• Enforce operational procedures and methods used in operation of Allen Marine Tours.
• Become familiar with basic maritime terminology and procedures.

Qualifications/Experience

• Ability to accomplish tasks in a controlled, effective and professional manner while working for extended duration under high levels of stress.
• Ability to prioritize and handle numerous and various time-sensitive tasks while maintaining a great attention to detail.
• Ability to solve unique spontaneous problems regularly and make high-impact decisions quickly and confidently.
• Ability to generate a multitude of co-operative relationships with co-workers as well as representatives of other companies involved with AMT.
• Proficiency with Windows based computer systems including word processing, spreadsheet and electronic mail applications.
• Knowledge of modern office practices and procedures, proper English usage, diction, grammar, spelling, punctuation, and demonstrated proficiency, alphabetic, chronological and numeric filing systems, techniques.
• Must be drug free (pre-employment screening and enrollment in random drug testing program is company policy).

Pay

DOE. Limited Benefits. This is a seasonal full time position from mid April to October. Preference will be given to candidates who commit to working through the end of the season without interruption. An end of season bonus will be paid to employees who finish the entire season in good standing.

Essential Duties & Responsibilities

• Process purchase requisitions and assign purchase orders
• Provides coding information related to approved purchase orders
• Place orders from established vendors
• Ensure that orders reach correct destinations
• Assist in the assessment of inventory needs
• Ensure product arrives correctly and is entered appropriately into the inventory system
• Assist in the performance of periodic inventories
• Assist in the adjustments of inventory as needed
• Deals directly with vendors regarding shorts, outs, and back-orders
• Completes returns of damaged or non-useable product
• Communicate with purchasing agent regarding status of orders
• Communicate with cost accounting regarding use of product
• Occasional travel to Sitka and Ketchikan to assist with organization of company-wide inventory
• Other duties as assigned

Minimum Qualifications

• High school degree or equivalent, 3 years of prior work experience, experience in purchasing preferred
• Internet research skills a must
• Proficient at Microsoft Excel, Outlook, and Word
• Strong communication and organizational skills
• Attention to detail
• Teamwork- and customer service-focused attitude
• Use of computer, fax, copier, ten-key, and other office machinery

Traits and Characteristics

• Positive, personable and professional demeanor
• Strong record of being organized, dependable and punctual

This is an 8 month position starting in mid-February. Starting wage is $23/hour DOE.

Duties/Responsibilities

• Manage tour and retail inventory may include purchasing, receiving, stocking, and distributing all vessel supplies. Products to include cleaning and paper supplies; food and beverage inventory; and retail items.
• Work closely with purchasing office in Sitka, to price and procure all products.
• Balance, reconcile and report all daily retail receipts from each vessel and/or crew.
• Track use of all tour supplies, keep accurate records, and prepare periodic reports to generate a final report at the end of the season.
• Coordinate and manage the cleaning of all vessel laundry (cloth towels, window diapers and rags).
• Develop procedural systems for efficient distribution of all products to various vessels in fleet.
• Assist in training with all Passenger Service crew members in the use of supplies and the submission of paperwork and monitor performance throughout season.
• Maintain clean and orderly on site and remote storage areas.
• Act in a professional and pleasant manner in executing responsibilities as a liaison with crewmembers and local purveyors.
• Coordinate with Sales & Service Manager and Charter Coordinator to satisfy needs for special charters and events.
• Report to Operations Manager on a regular basis and in a timely manner to solve problems and expedite solutions.
• Supervise a team of four – six.

Qualifications / Experience

• Must have previous experience with inventory control, including ordering, tracking, and stocking of supplies and merchandise.
• Prefer previous experience in transportation or tourism industry.
• Must be proficient in the use of a variety of computer programs, including Word and Excel.
• Must be honest and capable of handling and balancing cash/check/cc receivables on daily basis.
• Must possess exceptional communication and organization skills; and have the ability to multi-task and remain flexible in a demanding and fast-paced environment.
• Must have the ability to work independently, while operating effectively as part of a team.
• Must be drug-free (Coast Guard pre-employment and random drug test required).
• Must be able to lift and move objects of up to 50 pounds, or as required.
• Must be able to work varied shift hours, including weekends and holidays; and in assorted locations, either dock, storage facility, vessels and/or main office.
• Must be well-groomed, courteous, reliable, punctual, and self-motivated.
• Requires a valid driver’s license and good driving record

Pay

$18/ hour. DOE. Limited benefits. This is a seasonal full time position from April to October. Candidate must be available to work the entire season from March to October without interruption. A bonus will be paid to employees who complete their contract in good standing.

Duties/Responsibilities

• Safely and responsibly drive company vehicles to and from local locations.
• Must arrive to work on time every day as scheduled, this is crucial for our shuttle schedule.
• Answer questions while driving guests regarding Juneau, Southeast Alaska, and Allen Marine Tours.
• Maintain procedural systems in place for the distribution of product and supplies to vessel and crew.
• Maintain clean and orderly storage facilities. Mop the storage floors, face the warehouse shelves, maintain product availability to employees.
• Maintain cleanliness of all guest and company vehicles, vacuum, detailing, and washing etc.
• Fill up gas tanks when necessary.
• Maintain cleanliness and re-stock all shared facilities such as office space and restrooms
• Provide onsite recycling organization. Coordinate with team members to set a schedule for bringing recycling to CBJ recycling center as needed.
• Regular propane tank fill ups for our facility on Colt Island, Orca Point Lodge
• All other duties included as assigned by the management staff.

Qualifications & Experience

• 6 months to 1-year experience in a similar role.
• Minimum 5 years U.S. driving experience with a current valid driver’s license (Does not have to be an Alaska State Driver’s License) and proof of a good driving record for past 3 years.
• Must have good command of the English language and engage in friendly guest service and etiquette.
• Quantitative skills require the ability to perform simple arithmetic.
• Solid teamwork skills with the ability to work long hours with others and take direction.
• Exceptional organizational skills and ability to multi-task efficiently.
• Must be able to lift a minimum of 50 pounds.
• Must be well groomed and presentable as adhering to the Allen Marine Tours Appearance Standards.
• Must be able to stand for long periods of time and walk up to 3 miles per day.
• Must be drug free (pre-employment screening and enrollment in random drug testing program.)

Pay
DOE. Limited benefits. This is a full-time seasonal position from mid-April to October. Preference will be given to candidates who can work the entire season without interruption. A bonus will be paid to employees who complete their contract in good standing.

Duties/Responsibilities

• Must present a professional and friendly attitude on duty and be able to answer a variety of questions about Allen Marine Tours, Juneau and Southeast Alaska.
• Act as company liaison to shore excursion staff, assisting with sales and logistics. This includes working with bus companies and ship staffs to ensure passengers’ special needs are met.
• Direct, assist, and organize passenger movement between cruise ship and tour coaches.
• Collect tickets/vouchers as passengers board motor coaches.
• Communicate effectively with other Allen Marine employees via company radios.
• Conduct settlement transactions with cruise line representatives.
• Maintain periodic reports of passenger counts and daily sales.
• Other duties as assigned.

Qualifications/Experience

• Prefer experience in the tourism/visitor industry.
• Present a professional and friendly attitude while working in a sometimes fast paced environment.
• Must be able to stand for long periods of time and walk up to 3 miles per day.
• Must be clean, well groomed, courteous, honest, punctual, and most important, reliable.
• Must feel comfortable approaching and speaking to people you don’t know.
• Must feel comfortable directing and speaking to large crowds.
• Ability to prioritize and handle numerous and various time-sensitive tasks while maintaining a great attention to detail.
• Ability to solve unique spontaneous problems regularly and make decisions quickly and confidently both as an individual and as a team.
• Ability to generate a multitude of co-operative relationships with co-workers as well as representatives of other companies involved with AMT.
• Must be able to complete tasks with minimal supervision & have basic math skills.
• Must be able to work varied shift hours, including weekends and holidays as well as long, early, and late shifts.
• Must be drug free (pre-employment screening and enrollment in random drug testing program is mandatory).
• Must always project professional and polished image.

Pay

DOE. Limited Benefits. This is a seasonal full time position from mid-April to October. Preference will be given to candidates who are available to work the entire season without interruption. An end of season bonus will be paid to employees who complete their contract in good standing.

Essential Duties & Responsibilities

• Assist in developing and executing personnel procedures and policies, providing guidance and interpretation for business operations.
• Participate in the development of HR objectives and systems, including metrics, queries, and standard reports for ongoing company requirements.
• Suggest new procedures and policies to continually improve the efficiency of the HR department and organization as a whole and to improve the employees’ experience.
• Ensure legal compliance of HR state and federal regulations and applicable employment laws, and update policies and/or procedures as required.
• Implement human resources programs by providing human resources services, including talent acquisition, staffing, employment processing, training and development, records management, succession planning, employee relations and retention, compliance, completing personnel transactions.
• Prepare paperwork, schedule, and facilitate a smooth new hire onboarding process, coordinating with cross-functional departments to deliver an exceptional first day experience
• Supports onboarding, new hire orientation, and exit interviews, including entering data into HR information systems and auditing for accuracy and compliance.
• Assist in the communication, interpretation, and upkeep of employee handbook, employee directory, and organizational chart, and contributes to the development of policies.

Minimum Qualifications

• Previous HR experience with preference in seasonal work and start-up environments
• Strong problem solving, reporting, and analytical skills. Skilled in Microsoft Excel, PowerPoint, and Word
• Excellent communication skills, interpersonal skills, ethics, and cultural awareness
• Resourceful, problem-solving aptitude and thorough knowledge of HR procedures and policies
• Dedicated commitment to a diverse, equitable, and inclusive work environment.